Fast, Reliable, & Professional Home Services Since 1959

Eric was friendly and professional. He arrived right on time, accessed everything and took care of some long standing issues other companies ignored. I am very happy with the service, the company and the price I paid.

My tech did a great job. He was very friendly and personable. He talked me through a lot of the maintenance techniques on how to keep my air conditioner running the best that it can. Very knowledgeable guy. Appreciate it.

Last night- MY landlord, came up and told me that the AC was out and it was Sunday night. We made do through the night and at 0800 - he called Artic Air. He was told that someone would be here between 12-4. Well, Eric the technician was here around 13:15. He was friendly, assessed what was wrong, replaced out the compacitor, rechecked the house and reset the temperature. Eric was very polite, knowledge and got the job done. He was also very pleasant and didn't seem to mind that he had a 4-legged assistant follow him about. Duke the canine assistant was sad to see him go, but happy he could go and find a blowing air vent to cool down by. Thanks for the quick response and we appreciate the cool air.

Josh J. was an amazing tech!
He was able to get my unit ready for summer, he was knowledgeable & friendly!
10/10 recommend!!

Recently had a whole new system installed and they did a fantastic job, great communication and timely service. Everyone was very friendly and we are very pleased with how everything turned out. Highly recommend!

Yet again, Artic Air, namely the people, were exceptional. The office was nice and VERY responsive. Josh Jensen who repaired my unit was basically terrific... in knowledge, interpersonal skills, explaining, listening, and exceptional in his AC knowledge/action. Well done, sir. I'd give Josh 6-STARS ****** rather than five. Refreshing.

Our tech was very informative and helpful and got here in a very timely manner. We would like to have him as our regular tech . Job well done!

Wonderful experiment very courteous and I thank you for a wonderful job that you got very personable. Thank you, Josh.

Excellent service. Josh is highly knowledgeable in his field and a genuine great guy!

Updated 7/16/2025
I had the sad fortune of losing Randy as my guy but was thrilled with the service I received from Steve Kiener. This man is the most respectful and competent service tech I have ever had, bar none. I would be thrilled to have him as my serviceman for many years to come.

Sometimes you are lucky enough to find a company that performs exactly as advertised. Today I had such an experience.

I was in need of a company to service and maintain my heat pump as the company that installed my unit has since gone out of business. My neighbor refered me to Artic Air for they had installed his heat pump and done all the servicing since and he was very happy with the service provided.

Trusting my neighbor's judgment was the best move I have made in a very long time. On the day I called they were able to do my service. Randy was my technician and he was so incredible to work with I have requested they send him to do all my future heat pump servicing. Randy had no problem answering my stupid, layman questions. He was respectful of our needs and our property. He even wore shoe coverings every time he entered our house.

Bottom line, if you are in need of an HVAC expert or even an electrician, don't hesitate to call Artic Air Conditioning and Home Services.

Now for an update. I can't say it any other way. This company is the absolute best HVAC(and so much more) company I have ever worked with. Reese Taylor has been my tech for a full year now and I am so impressed with his knowledge and work ethic. Everyone I have dealt withers been very good at what they do but Reese takes it to a whole new level. I'd give him ten stars if I could!

Chris.T was great and professional We have been with Artic Air for over 10yrs. That should reinforce why we have trust in Artic Air. Chris just finished maintenance on our unit. Job well done.

Wonderful Josh did a great job!

★★★★★

We recently had our bi-annual HVAC maintenance performed on four office units, and I couldn't be more impressed with the service. Our technician, Reece, spent nearly 10 hours on-site, constantly moving between floors, running up and down stairs, and climbing ladders to access rooftop units. By the end of the day, he probably got more steps in than most fitness trackers can count.

Most importantly, he was thorough, professional, and determined to get everything working properly. He diagnosed and corrected several issues, cleared multiple clogged drain lines, and made sure all four systems were operating as they should before wrapping up.

It's refreshing to work with a company that takes the time to do the job right rather than rushing through a service call. We appreciate the hard work, attention to detail, and dedication shown throughout the day. Highly recommend for anyone looking for reliable HVAC service and maintenance.

**Thanks for keeping us cool and comfortable—and for proving HVAC technicians deserve free gym memberships!** 😄

Stephen Balkcom arrived as scheduled to review our concerns about our one-year-old upstairs system not cooling. He first verified the outside unit was operating properly, which it is. He then had to access the attic to assess the situation up there. Mind you, it's at least 100 degrees up there! Stephen took several photos as part of his investigation and showed them to us to corroborate his findings. The duct work is in terrible shape; portions are completely or almost completely collapsed. After contact with the office he went back into the oven (attic) and initiated 'temporary' repairs. Honestly, it looks like they are permanent. Meanwhile, Stephen had requested Travis to come out and discuss duct replacement and costs. In short...Stephen spent approximately 2+ hours investigating and 'repairing' the ducts. I felt so bad for him because of the incredible heat. HOWEVER, Stephen never complained; provided top-notch courtesy and above-and-beyond professionalism. Many thanks for sending Stephen Balkcom to our residence.

Josh, came out promptly and on time; performed adequate and timely maintenance. He performed his job and remained respectful to my home. Leaving me informed and satisfied.

The technician was very friendly and knowledgeable. He explained what he was going to do before he started, midway through the process and cleaned everything up when he was done. He also had some recommendations but didn't pressure me into making a quick decision. Very kind and polite.

Awesome tech. Was very thorough and did the job right. Thanks Josh

We are very pleased with the service we received from our Arctic Air technician, Eric.
He was on time for each service call.
Because we had to wait for parts to arrive. Arctic Air loaned us two room air conditioners to insure that we could get a good nights sleep.
We are so grateful to Shane for bringing them out and helping us set them up.
Thanks again Eric. We appreciate getting our air condition up and running.